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πŸ“œ Configuration

Configuration UI

πŸ‘©β€πŸ”¬ Extending Jitsu

Overview
Destination Extensions
Source Extensions
API Specs

Jitsu Internals

Zendesk Support

This source is available in beta version only

Overview

The Zendesk Support source syncs data from the Zendesk Support API: Tickets, Groups, Users, Organizations, Ticket Audits, Ticket Comments, Ticket Fields, Ticket Forms, Ticket Metrics, Group Memberships, Macros, Satisfaction Ratings, Tags, SLA Policies

The source is using Airbyte docker image (@airbyte/source-zendesk-support). Learn more how Airbyte-based sources work

How to connect

Generate a API access token using the Zendesk support. We recommend creating a restricted, read-only key specifically for access. This will allow you to control which resources should be able to access.

Connection Parameters

ParameterDocumentation
start_date*
string
(required)
The date from which you'd like to replicate data for Zendesk Support API, in the format YYYY-MM-DDT00:00:00Z. All data generated after this date will be replicated.
subdomain*
string
(required)
The subdomain for your Zendesk Support
auth_method*
object
(required)
Zendesk service provides 2 auth method: API token and oAuth2. Now only the first one is available. Another one will be added in the future