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πŸ“œ Configuration

Configuration UI

πŸ‘©β€πŸ”¬ Extending Jitsu

Overview
Destination Extensions
Source Extensions
API Specs

Jitsu Internals

Zendesk Chat

Overview

The Zendesk syncs data from Zendesk Chat API: Accounts, Agents, Agent Timelines, Chats, Shortcuts, Triggers, Bans, Departments, Goals, Skills, Roles, Routing Settings

The source is using Airbyte docker image (@airbyte/source-zendesk-chat). Learn more how Airbyte-based sources work

How to connect

Generate a Access Token as described in Zendesk Chat docs. We recommend creating a restricted, read-only key specifically for access. This will allow you to control which resources should be able to access.

Connection Parameters

ParameterDocumentation
start_date*
string
(required)
The date from which you'd like to replicate data for Zendesk Chat API, in the format YYYY-MM-DDT00:00:00Z.
access_token*
string
(required)
The value of the Access Token generated. See the docs for more information